FAQ

1. Which vehicles do you manufacture parts and accessories for?

SuperATV provides aftermarket parts and accessories for Polaris, Honda, Yamaha, CFMOTO, Kawasaki, Arctic Cat, Suzuki, Hisun, Can-Am, Bobcat, Kubota and John Deere brands. Our parts and accessories are built for compatibility with a variety of models. If you are unsure if a SuperATV part or accessory will fit your particular UTV/ATV model, contact our team of customer support experts.

2. What goes into a SuperATV product?

At our headquarters in Madison, Indiana, our team of experts takes innovative ideas, and turns them into the UTV-ATV performance parts and accessories that fuel your adventure. From design, to engineering, fabrication, prototyping and rigorous QA testing, every member of our 160+ employee team is involved in our product development process.

We use the highest quality materials and are always on the search for better and more innovative materials. We strictly adhere to the latest manufacturing standards and we personally oversee every step of the process from concept to shipping to you. To that end we’ve invested in top-of-the line testing equipment to make sure what we’ve put together can take a beating. We put everything to the test on our SuperATV test track and out a various ride parks and events. If anybody’s going to break something, it’s going to be us before it ever goes on sale.

3. How are your products so much more affordable than everyone else?

When you purchase parts and accessories from SuperATV, you are buying direct. Buying direct means that we’ve cut out the middleman, and we’ve centralized all stages of product design, development, inventory, and shipment to our Midwest facilities. With SuperATV, there’s no upcharge for designer names and no unreasonable margins. We’re here to give passionate riders, us included, the best quality parts and accessories at the best value, guaranteed.

4. I’m a retailer, and I’d like to start selling SuperATV products.

As a dealer of SuperATV aftermarket parts and accessories, your customers get top-quality products at unbeatable prices. To apply as an authorized SuperATV dealer, please visit our Dealers page. If you get authorized, you will join our worldwide network of dealers that help better serve our customers. We look forward to working with you.

5. What are the terms of your Axle warranty?

SuperATV X300 Axles (excluding boots) are warrantied to the original purchaser for a period of 3 years from the date of purchase.

SuperATV Rhino 2.0 Axles (excluding boots) are warrantied to the original purchaser for a period of 18 months from the date of purchase.

SuperATV Rhino Brand Axles (excluding boots) are warrantied to the original purchaser for a period of 1 year from the date of purchase.

SuperATV ADR Axles have a one year limited warranty to the original purchaser that each and every product be free from manufacturer's defects.

Note:
In all warranty cases, the purchaser must make a warranty claim, and provide proof of purchase and breakage.

6. How do I make a warranty claim?

All warranties must have a Return Goods Authorization (RGA) number. Also, we cannot ship a new product until a member of our SuperATV team has inspected the warranty item.

To make a warranty claim, please visit our Shipping & Returns page and complete the form to obtain an RGA number. For assistance, call toll free 1-855-743-3427 or visit our Contact page. You will need to provide proof of purchase and proof of damage. Proof of damage will be deemed upon inspection, by first returning your item to:

SuperATV
Warranty Department
2753 Michigan Road
Madison, IN 47250

Write your RGA number on the shipment box, and include your RGA number, proof of purchase, and any additional notes inside the shipment box. The customer is responsible for shipment to the SuperATV facility, and we’ll pay to ship it back.

With all warranty claims, standard shipping services apply unless otherwise approved. If you need expedited shipping, please communicate to the Warranty Department and we will contact you with expedited shipping rates. We recommend that you keep your tracking number and shipment information.

7. How do I use a coupon code?

SuperATV offers coupon codes from time to time for special discounts. Please refer to the individual ad for the coupon code to know what discount is offered. Coupon codes are entered during checkout and only one coupon code can be applied at a time. Remember, coupon codes are case sensitive.

8. What forms of payment do you accept?

For the convenience of our customers, we accept Visa, MasterCard, Discover, PayPal, American Express, ApplePay and Klarna. SuperATV ensures that your privacy and payment is completely protected. For more information, please see our Privacy Policy.

9. What is your shipping & returns policy?

We provide free ships to orders shipped to the contiguous united states. All items are shipped from SuperATV here in Madison Indiana. We don’t guarantee shipping times, but we get most orders out the door same day. If you feel you have a shipping issue, please contact customer support.

Always inspect the quality of the product on arrival. If the item is defective due to manufacturing or shipping, please contact us immediately. If you need to return an item for any other reason please refer to our returns information page or contact customer support.